Hello everyone. We know this post has been a long time coming, but we thank you all for you continued support and dedication during our quietest time so far.
Reflecting on our release, we've all agreed we weren't anywhere near ready. You might say the release wasn't TERRIBLE but definitely behind the scenes we had a few last minute choices and changes that made release more complicated than it needed to be. The server was also not ready in terms of content and balancing, nor was it ready in terms of structure and communication. There are reasons we've gradually dropped from an 80 player release to the point we are now and we're looking to make changes to make sure this doesn't happen again.
We are fully aware that communication has been poor. If you join the Discord, you should expect to be able to communicate easily with whoever is at the top of the user list. That person should be the spearhead of community interaction and be able to swiftly make decisions and come to conclusions. I'm sure nobody anticipated, even Narcos himself, that his involvement would gradually decline until the point where he's being called out publicly in Discord.. in order to remedy this situation I will be taking up the role of Manager/Community Manager. The idea behind this is that I will be able to take some pressure off of Narcos' shoulders as well as providing the community with the figurehead they want. Someone who will answer their questions/queries and provide a link between developers and community. We're also going to be working on the communication between ourselves behind the scenes in order to get things flowing better.
When thinking of how to fix the current situation, we considered a few things. Renaming/relaunching the server, economy reset/stats reset and even temporarily closing the server for 1-2 months. Ultimately all of these ideas don't provide much of a benefit and just dismiss the dedication those who still play are showing. We have however had to adjust the experience and prestige level of those who had prestiged due to a bug that wasn't changing XP rates upon prestiging.
The plan for the future
We're not going to be purchasing advertisements for a period of 1-2 months. We don't feel what we currently have to offer is worth committing to. There are a lot of fundamental issues we need to address, both in-game and on the website. We need to review a lot of what we have to offer as well as refine/perfect our current content alongside continuing to add new content. There will be no server closure, economy/stat reset or server relaunch during this time. We are going to be changing the way we work behind the scenes to become more efficient and more thorough with our updates. So for the next month (possibly two) there will be no paid advertisements running but the server will continue to run as normal. We want to show thanks to those who have been committed to playing our server by allowing them to continue playing. I know to most of you hearing no paid ads will be a bad thing, but understand that we aim to launch advertisements after 1-2 months when the server is much more refined. We will also be looking to bring someone with marketing experience into the team with around a month or so left to go.
I am going to be creating a new rank that can be applied for, the Turmoil Tester rank. Turmoil Testers will help us test new content, check bugs have been fixed and provide feedback and assistance to developers if they need it (this isn't a forced role, you don't have to be available 24/7 to help out). In exchange for your help, we'll provide you with an exclusive in-game rank and early access to update information. There may be other incentives/rewards down the road, these would need to be discussed. My goal with this rank is to ensure all content that makes it to the live server gets there having been checked over by at least 1 developer and 1 Turmoil Tester.. more opinions means more variables are considered and less oversights happen.
Updates over the next 1-2 months
You may be wondering what you can expect from us over the time period I've brought up multiple times throughout this post. Our main goal is to refine our current content and services, including mystery boxes/donator shop/voting rewards. We want to go through and clean out the entire Discord section of Bug Reports, sorting them categorically based on severity/priority and continue to work on activities that help keep players involved and busy. Automated minigame events and the ability to bring mini-game bots along with you to fill out player requirements are a top priority. Things like being able to change your password, presets fully functioning and server events being automated and more frequent are high on our list. Hydra will also be released during this time frame.
Double Experience and Tournaments
Double Experience should be predictable. You should know exactly when it is and it should happen consistently. The current system we have of somebody logging in and just giving whoever is online an hour of DXP isn't practical. We'll be considering offering a guaranteed weekend of Double Experience every weekend alongside the small boosts you can get whilst voting, instead of just using the command randomly throughout the week. In terms of Tournaments, these will be held less frequently during this lull period and the rewards for non-automated tournaments will no longer be Mystery Boxes. I am considering the creation of a tournament specific box that has related rewards that aren't too game breaking if we do want to run tournaments as staff members beyond the automated ones. There will be new tournament modes created too, you can expect to see things such as max melee and monk robes risk fight style presets and perhaps even tribrid smite only.